Refund & Return Policy

At SureRxMed, customer satisfaction is important to us.

Returns
Products may be eligible for return within 14 days after delivery if they are unopened, unused, and in original packaging.

Non-Returnable Items
Due to health and safety regulations, certain medical and pharmaceutical products cannot be returned once opened or used.

Refunds
Approved refunds will be processed to the original payment method within 5–10 business days after inspection and approval.

Damaged or Incorrect Orders
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with your order details and photos if applicable.

Contact Us
For refund or return requests, contact our support team through our Contact Us page.

Shipping Costs
Shipping costs are non-refundable unless the return is caused by our error.